Thank you for shopping with CK SNACKS EMPIRE SDN. BHD.. We aim to deliver your favorite snacks and goods efficiently and securely across Malaysia. Below is our shipping policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once shipped, a tracking number will be sent to your email.

2. Shipping Coverage

We currently ship within Malaysia only (West & East Malaysia).

3. Shipping Rate & Delivery Time

  • Estimated Delivery Time:

    • West Malaysia: 2–5 business days

    • East Malaysia: 3–7 business days

Note: Delivery times may vary depending on courier service, location, or during peak seasons.

4. Shipping Carriers

We work with reliable courier partners such as [J&T Express, Pos Laju, or equivalent] to ensure prompt and secure delivery.

5. Delivery Issues

  • Please ensure all shipping information is correct at checkout. We are not responsible for delays or failed deliveries due to incorrect addresses.

  • If a parcel is returned to us due to failed delivery attempts, a re-delivery fee may apply.

  • If your parcel is lost or damaged during transit, please contact us immediately at [email protected] with your order number.

6. Contact Us

For any shipping questions or concerns, reach out to:

CK SNACKS EMPIRE SDN. BHD.
Email: [email protected]
SSM: 202501010719 (1612133-X)