1. What kind of products do you sell?
We offer a wide range of snacks and related products, including chocolates, beverages, instant noodles, cat food,and more.
2. Do you ship outside of Malaysia?
At the moment, we only ship within Malaysia (West & East Malaysia).
3. How long will delivery take?
West Malaysia: 2–5 business days
East Malaysia: 3–7 business days
Delivery times may vary slightly depending on courier performance and peak seasons.
4. How can I track my order?
Once your order is shipped, we’ll send a tracking link to your email. You can follow the delivery progress there.
5. Can I return or exchange items?
We accept returns only if the item is damaged, expired, or incorrect upon delivery.
Please contact us within 48 hours of receiving your item and include a photo or video of the issue.
6. My item arrived damaged. What should I do?
Please email us at [email protected] within 48 hours with your order number and a clear photo or video of the damage. We’ll assist you with a replacement or refund.
7. Are your products halal?
We strive to carry products that are Halal-certified or suitable for all. Please check individual product details or feel free to contact us for verification.
8. How do I contact customer service?
You can reach us at:
📧 [email protected]